Your First Visit
For your first visit, please take your identity card and insurance card with you. In order to be able to help you better, you will be asked to fill a health-related questionnaire. If you are under medication, it would be helpful to have a list of the relevant medicine. According to the new privacy law, you will also need to give us permission to handle your personal information so that we can, for example, send your bill to your insurance, or contact your doctor in case this is medically necessary. We do not share your information with third parties.
The first visit will usually involve a dental check-up (cost: €21,78) and two small x-rays (€16,05 each). If you have a complaint you need to address, please let the receptionist know so that we clan plan enough time for you. Usually we try to plan for an eventual small treatment (small filling or tooth cleaning) during your first visit, however this is not always possible. At the very least, we will provide you with a treatment plan and an overview of the projected costs.
We try to treat emergencies as soon as possible. If, however, it is not possible to get an appointment soon, or if you cannot reach us on the telephone (e.g. on a weekend or evening) there is an emergency practice in The Hague you can call. It does not have any affiliation with us, but it is open every day until 23:00. They’re called Dental 365 (Tel: 070 204 0010)
Cancel or change an appointment
If you want to change or cancel your appointment, you must contact us at least 24 hours in advance. If you miss an appointment without timely notice, we have the right to charge you for the reserved time (treatment code C90, according to the Dutch Health Authority price list)
Basic (Dutch) insurance covers almost all dental treatments for children under 18, including check-ups, preventive treatments, fillings and root canal treatments (orthodontic treatment for children is usually not covered by the basic package). It also covers full dentures for adults.
Insurance companies offer a variety of dental insurance plans. You may have full or partial coverage. Please ask us to inform you on the cost of proposed treatments and the projected own costs.
In the Netherlands there is a fixed price policy regarding dental treatments. This means that every year the Dutch Healthcare Authority publishes a price list with treatment codes which you can see below. This list does not include technical costs, as these can vary from one dental laboratory to the next.
2592AM Den Haag